01253 365740

FAQs

FAQs: Frequently Asked Questions

Some FAQs about buying from us. If you were hoping for more veil-related questions, check out our Wedding Veil Q&A page.

Veils take 3 weeks as standard, but can be ordered on our Rush Veil Service. All other items take 1-3 weeks. For full details on all delivery times, read our delivery page here: delivery

In a nutshell, you can return anything providing that it is:

  • Not custom made
  • Unworn and still labelled
  • Within 30 days

Read our full policy on our returns page here: Returns

We have maximums on our handmade veils which is set at two per bride. For our other items, if you need to order lots of one product – e.g. matching jewellery sets for 7 bridesmaids – and we have any stock issues, we will contact you to advise and offer alternatives or a refund.

We sure do! And you can order those here: Order Fabric Samples.

If you have more questions about veils specifically, you might want to read our Wedding Veil Q&A page.

Yes we do. International shiping is a Flat Rate of £19.95. Read more about our delivery options here: Delivery & Returns.

Well, in a way. Everthing is handmade by someone, but only the veils are handmade by us here at our studio. Our Arianna headpieces, for example, are made at their UK headquarters, and our jackets and underskirts are sewn in Germany.

Yes, we do! It’s called Taylors Bridal and it’s named after owner and founder Lynsey Taylor. Visit the boutique’s website to book an appointment here: Taylors Bridal Accessories

Since 2005. We began with one sewing machine and veils were only available in two colours! It’s been quite a journey!

Click here to read a bit more about our company.

FAQs frequently asked questions

Have any FAQs that haven’t been addressed here? Get in touch!

Email to sales@theweddingveilshop.co.uk

Call us on 01253 365740

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